St. Joe’s Livingston Provides WHMI-Radio with Inside Look at COVID-19 Response

In an effort to provide insight to the community and help underscore the significant impact of COVID-19 on patients and colleagues within the hospital, St. Joe’s Livingston gave WHMI Radio’s Jon King an exclusive look inside the hospital.  President John O’Malley was interviewed alongside Chief Medical Officer Varsha Moudgal, MD and nurses Dan Robertson and Laurie Cortez.  Listen to WHMI’s week-long coverage here:

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Last chance: Finish activities by Sept. 30 to maintain lower per-pay medical coverage cost

Colleagues and spouses/eligible adults enrolled in a Trinity Health medical plan can maintain a lower per-pay cost for medical coverage by completing activities and earning points through our Live Your Whole Live platform. Be sure to complete enough activities to earn 5,000 points and reach Level 4 for quarter 3, which ends on Sept. 30, 2021. Live Your Whole Life is our colleague health and well-being initiative to inspire well-being in body, mind and spirit.

Join now or sign into your free Live Your Whole Life account at You’ll earn 2,500 points just for signing up. To see all the ways to participate and earn points, visit How to Earn under the Home tab on the website or Rewards on the mobile app. Customer Service is available to answer your questions Monday through Friday, 8 a.m. to 9 p.m. EST, via live chat on or by calling 855-491-8781.

Both you and your covered spouse/eligible adult (if applicable) can each earn 2,500 points for recording your completed COVID-19 vaccination. Sign in to the Live Your Whole Life account and navigate to your My Care Checklist under the Health tab to enter the details of your COVID-19 vaccine.

The Live Your Whole life platform features an array of tools to help you to walk extra steps each day, select healthier menu choices, explore new methods to manage stress and achieve health goals.

Changes to Outlook Email Distribution Group Management Coming Aug.18

Outlook email distribution groups are moving to Microsoft 365 on Aug. 18 and will be re-named to include “-0365.” All messages sent to the previous email address will automatically forward to the new address with the “-0365” extension.

After that date, follow these steps when you want to be added as a member to an email distribution group in Outlook:

  1. In Outlook, type the distribution group email address in the “to” field of a new message
  2. Right click on the email address to view details
  3. Click on “Members”
  4. The colleague who owns that group will be displayed under “Owner.” (If there is no owner displayed, submit a ServiceNow request and note that there is no group owner. TIS will add you)
  5. Email the owner of the group and request to be added as a member
  6. The owner will add you as a member or explain why the request is denied

The change will occur on Aug. 18 from 7 p.m. to 11 p.m. ET. There could be a 15 – 30 min. interruption of service for messages sent to the old email address (the one that excludes -0365) during this time and the sender will receive an undeliverable message. No other interruption of service is expected.

For distribution group owners
After Aug. 18, add and delete members from the groups you own in Outlook following this job aid.

ServiceNow Login Update Effective August 17 

Beginning Aug. 17, 2021, Trinity Health ServiceNow, our application for technical support, will verify your identity at login using Microsoft Azure, the cloud-based, single-sign on program we use for several other applications (Outlook, Teams, etc.). Trinity Information Services will transition the ServiceNow sign-in process from the “purple page” to the Microsoft solution (Azure) used to access Microsoft 365 applications. 

What you need to do  

  • Beginning Aug. 17, log into ServiceNow using your Microsoft cloud username (your Trinity Health email address or the same username you use to log into Microsoft 365) and your standard Trinity Health network password.   


More Information  

  • This update is part of Trinity Health’s ongoing migration of applications to Microsoft Azure, a secure program frequently updated to keep your information secure, to authenticate users’ identities.   
  • An added benefit will be less frequent logins to other Trinity Health applications, as a “cookie/token” will be established. This will mean that once you’ve logged into one application using Microsoft Azure, you will be automatically authenticated into all other applications while the single sign-on tokens remain active.   

COVID-19 Vaccines Protective Against Delta Variant

You’ve likely seen the latest news about the COVID-19 variant quickly becoming the prominent strain in the U.S. It is spreading rapidly and is now responsible for over 51% of new U.S. cases, up from 30% two weeks ago.

The COVID-19 delta variant is found to be about 60% more transmissible than original COVID-19 strain. The latest CDC data shows that due to the COVID-19 delta variant new cases over the last week have increased 9.1% around the country. As of June 30, on average, one COVID-19 related death is still occurring every seven minutes in the U.S. The best measure of protection we have against all variants is the COVID-19 vaccine.

Those fully vaccinated with the Pfizer-BioNTech vaccine have 88% protection against symptomatic COVID-19 and 95% protection against hospitalization and death from the Delta variant. Moderna by initial reports seems equally protective against the delta variant. The Johnson & Johnson vaccine appears 66% protective against the delta variant.

Millions of people have received COVID-19 vaccines under the most intense safety monitoring of any vaccine in U.S. history. Serious adverse events after vaccination are rare.

Trinity Health Requires COVID-19 Vaccine for All Colleagues

Our Core Value of Safety means we do everything we can to protect people. That’s why effective July 8, Trinity Health requires all colleagues, clinical staff, contractors and those conducting business in our facilities be vaccinated against COVID-19. See the announcement for additional information.  

Action Needed 

Submit documentation of your COVID-19 vaccine through the methods outlined below. The process is different for SJMHS colleagues and providers, IHA colleagues and providers, and affiliated providers. Colleagues who are not able to be vaccinated for strongly held religious beliefs or rare medical reasons will be required to apply for an exemption.  

Colleagues who do not fulfill the requirement to be vaccinated by the dates outlined and do not have an approved exemption will be subject to termination of their employment and/or loss of their privileges.   

How to Submit Documentation

SJMHS and Mercy Health Colleagues: Submit a copy of your vaccination card or other document your provider gave you as proof you received the vaccine within the HR4U colleague portal at You can access HR4U on a computer or smartphone browser.

IHA Colleagues and Providers: IHA colleagues and providers are not part of the HR4U portal. Instead, they should use the Vaccine Documentation portal on IHA’s Intranet (SharePoint) page. All questions may be directed to HR Business Partners.

Affiliated Providers: Affiliated providers should work directly with their respective Medical Staff Offices to submit documentation of their vaccine.

Key Dates

July 8, 2021COVID-19 Vaccine Requirement effective for all Trinity Health colleagues, clinical staff and business partnersNew Hires, Colleagues, Leaders, Medical Staff, Business Partners
August 6, 2021Deadline for management to submit exemption request via HR4U colleague portal; IHA to use Vaccine Documentation portal on IHA’s Intranet (SharePoint) pageColleagues with a Workday management level of manager, director, vice president or senior officer
August 20, 2021Deadline for colleagues to submit exemption request via HR4U colleague portal; IHA to use Vaccine Documentation portal on IHA’s Intranet (SharePoint) pageColleagues with a Workday management level of supervisor, coordinator, or any other role
August 24, 2021Last day for management to receive last dose of vaccine and submit documentation to HR4U; IHA to use Vaccine Documentation portal on IHA’s Intranet (SharePoint) pageColleagues with a Workday management level of manager, director, vice president or senior officer
September 21, 2021Last day for colleagues to receive last dose of vaccine and submit documentation to HR4U; IHA to use Vaccine Documentation portal on IHA’s Intranet (SharePoint) page  Colleagues with a Workday management level of supervisor, coordinator, or all other positions

We know you may still have questions about the vaccine. More resources are available below, including a recording from the July 13 town hall. We will hold another town hall in August. Thank you for your continued work to make Trinity Health a trusted health care partner for the communities we serve.

More Information  

Juneteenth Day Reflection

Sean Lansing, PhD – Director, Mission Integration, Mount Carmel Health System, Columbus

On June 19, 1865 Major General Gordon Granger arrived in Galveston, TX, and announced that all previously enslaved people were free. This was more than two years after the Emancipation Proclamation when Union troops finally made it that far south.

This day has been memorialized in celebration ever since and is now known as the oldest nationally celebrated commemoration of the ending of slavery. It is commonly known as Juneteenth Day.

For many communities all over the United States of America, Juneteenth Day is a time spent with families and the community reflecting on what freedom means. It is also a day of education about our history as a country and our relationship to slavery and racism. It is an opportunity to look back, so as we look forward, we walk toward a future of emancipation for all people from racism and all that divides us from being one human family.

The United States Conference of Catholic Bishops has written a prayer service for racial healing in our land. The following prayer comes from that prayer service.

God of Heaven and Earth,

You created the one human family and endowed each person with great dignity. Aid us, we pray, in overcoming the sin of racism.

Grant us your grace in eliminating this blight from our hearts, our communities, our social and civil institutions. Fill our hearts with love for you and our neighbor so that we may work with you in healing our land from racial injustice.

Through our Lord Jesus Christ, your Son, who lives and reigns with you in the unity of the Holy Spirit, one God, for ever and ever.

Reflection for Earth Day, April 22

By Rev. Kathy Schell, Director of Mission Integration, St. Joseph Mercy Chelsea

Earth Day, April 22, has always been a significant day for me, as my daughter’s birthday falls on that day.  My mother in law made a joke about the timing of her birth by calling me “Earth Mother!” I was so exhausted that hours ticked by before the allusion sunk into my foggy brain.

Just as my daughter was a blessed gift of new life 31 years ago, so is spring an annual gift bearing renewal of life. I confess to an increasing appreciation of that gift with every year that passes. We have only to glance outside at the flowers and trees blossoming in this season (yes, even in Michigan) to be filled with both awe and hope. This enduring hope, and the solace so often found in nature, is crucial in the “COVID times” in which we live.

In the past year, I have heard numerous people attest that stepping outside and walking, biking, gardening, or simply sitting with attention, has been essential for their emotional and spiritual wellbeing. Here at St. Joseph Mercy Chelsea, our behavioral health patients walk our beautiful hospital grounds with staff every day, weather permitting. This activity has been part of the therapy schedule for many years, with wise and good reason: nature promotes healing.

Pope Francis said in 2018, “Defense of the Earth has no other purpose than the defense of life.” He reminds us that we have only one planet on which we all live, and our stewardship of Earth ensures life for ourselves and generations to come.

“Gracious God, Creator of the world,
draw us into prayer and celebration this Earth day
as we remember the gifts of your earth and the stewardship you have entrusted to us.
Let us rejoice in the beautiful gift of creation,
the mystery and glory of nature and the earth that has been put into the care of our hands.
Grant us the wisdom and will to conserve your creation.”
(A prayer from the Catholic Health Association)

Guidance for Those Who are Fully Vaccinated Against COVID-19

COVID-19 vaccines are effective at protecting you from getting sick. As more of us become fully vaccinated against COVID-19, CDC guidance advises fully vaccinated people can start to do some things they had stopped doing. People are considered fully vaccinated:  

Two weeks after their second dose in a two-dose series, such as the Pfizer or Moderna vaccines, or
Two weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine  

Here’s what you can start doing if you’re fully vaccinated:  

You can gather indoors with fully vaccinated people without wearing a mask.

You can gather indoors with unvaccinated people from one other household (for example, visiting with relatives who all live together) without masks, unless any of those people or anyone they live with has an increased risk for severe illness from COVID-19.

If you’ve been around someone who has COVID-19, you do not need to stay away from others or get tested unless you have symptoms. (However, if you live in a group setting and are around someone who has COVID-19, you should still stay away from others for 14 days and get tested, even if you don’t have symptoms.)  

Steps to Take for Friends and Family Who Are Interested in the COVID-19 Vaccine

Now that COVID-19 vaccine eligibility requirements have expanded in Michigan, many in our community are seeking vaccine appointments. At Saint Joseph Mercy Health System, we have opened an eligibility questionnaire within MyChart to help determine who is interested in receiving the vaccine. Instructions are included below.

Those interested in receiving the COVID-19 vaccine should sign up or log in to their MyChart account at Once in MyChart, the questionnaire form is available on the home page to be filled out. Please complete the form to indicate your interest in the vaccine.

Vaccine eligibility questionnaire notification in MyChart

If vaccine appointments open at any of our locations, you may be notified either by email or text from MyChart to schedule an appointment at one of our hospital or physician office locations that has available vaccine. The notification is not immediate, and the length of time before you receive a notification may vary depending on vaccine availability. The link can be found on St. Joe’s scheduling webpage at

Please be aware that completing this survey does not guarantee a scheduled appointment, as appointments are based on vaccine availability. We encourage you to take advantage of all alternatives to receive the vaccine through your local health department or pharmacy should you be given an opportunity to be vaccinated. Thank you for your continued patience.

For the latest COVID-19 vaccine information, please visit