April 26-30 is Patient Experience Week

OAKLAND – Patient Experience Week is an annual event to celebrate healthcare staff impacting patient experience every day. This special week provides a focused time for us to celebrate accomplishments, re-energize efforts and honor the nurses, physicians, support staff and executive professionals who impact patient experience every day. 

Human Connection Challenge
This year, we will be participating in a “Human Connection Challenge” where colleagues are encouraged to “Transform with Compassion” in small personal ways through human connection each day.

Self-Care Contest
We will also have a contest colleagues can enter by answering fill-in-the-blank questions about patient experience for a chance to win a self-care basket of goodies (throw, tea, mug, neck pillow, eye mask, candles, lotion & more). Enter by dropping completed puzzles into the box located at Joe’s Java. Two winners will be drawn and Friday, April 30.

Share Your Personal Experience
Many of us know what it feels like to have a great patient experience. It’s those moments you remember and carry with you for years to come. As our ongoing improvement efforts continue, we are asking that you reflect back on the best patient experience you or a loved one has had.

Share your experience here. We will be using your responses as reflections in meetings, and in Town Halls or other ways to enhance and highlight the importance of the patient experience.