Trinity Health Announces Response to Accellion Data Security Event; Establishes Hotline to Answer Questions

Earlier this year, Accellion, a third-party vendor partner Trinity Health and many other companies use for large file transfers, was the target of a cyberattack. It is important to know, the cybercriminals did not attack Trinity Health’s or any affiliated ministry’s information systems, such as medical records systems. Upon learning of this security issue, Trinity Health immediately stopped using this service and launched an investigation to determine which files may have been compromised.

Trinity Health began notifying patients and colleagues who may have been affected by this security event via U.S. mail on April 5. To help answer related questions, Trinity Health has established a dedicated hotline. If anyone has concerns or questions regarding the incident, please share the call center number (855) 935-6070.

As you know, at Trinity Health, safety is a top priority—including the safety of personal information. Trinity Health continues to investigate if any additional files were accessed.

Trinity Health deeply regrets that this incident occurred and apologizes for any concern or inconvenience experienced. Thank you for your continued support of our Mission.